These Terms & Conditions govern your access to and use of the sky99 platform, including all casino games, sports betting, bingo, and related services available at sky99.one. Please read them carefully before registering or placing any wager.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and sky99 ("sky99", "we", "us", "our"), the operator of the online gaming platform accessible at sky99.one. These Terms apply to all products and services offered by sky99, including but not limited to online casino games, live dealer tables, slot machines, bingo rooms, sports betting, and any promotional or loyalty programmes.
Your continued use of the sky99 platform following any update to these Terms constitutes your acceptance of the revised Terms. sky99 recommends that you review these Terms periodically to remain informed of any changes.
These Terms are written in English and shall be interpreted in accordance with their plain English meaning. In the event of any conflict between an English version and any translated version, the English version shall prevail.
To register and use the sky99 platform, you must satisfy all of the following eligibility requirements at all times:
sky99 takes underage gambling seriously. If you are aware of any person under the age of 21 accessing the sky99 platform, please contact our support team immediately via live chat or by emailing [email protected].
Each player is permitted to hold only one (1) registered account on the sky99 platform. The creation of multiple accounts by a single individual, whether using different names, email addresses, mobile numbers, or payment methods, is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. sky99 shall not be liable for any loss arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your sky99 login credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered Philippine mobile number. You must not share your login credentials with any third party. sky99 will never ask for your password via live chat, email, or any other channel.
You agree to notify sky99 immediately if you suspect any unauthorised access to your account. sky99 shall not be liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to protect your credentials.
sky99 is required to conduct identity verification in accordance with applicable anti-money laundering (AML) regulations. You agree to cooperate fully with sky99's KYC process, which may include providing copies of government-issued identification, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in withdrawal restrictions or account suspension.
sky99 accepts deposits and processes withdrawals via the following payment methods available to Philippine players: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. Additional payment methods may be added or removed at sky99's discretion.
The minimum deposit amount is ₱200 (Philippine Peso). Minimum and maximum deposit limits may vary by payment method and are displayed at the time of transaction.
Withdrawal requests are processed within one (1) to three (3) business days, subject to completion of KYC verification and any applicable bonus wagering requirements. sky99 reserves the right to request additional documentation before processing any withdrawal. Withdrawals will only be made to a payment method registered in the same name as the sky99 account.
All transactions on the sky99 platform are conducted in Philippine Peso (PHP / ₱). sky99 is not responsible for any currency conversion fees charged by your bank or payment provider.
sky99 employs automated and manual fraud detection systems. Any account suspected of fraudulent deposit activity, including chargebacks, reversed transactions, or use of stolen payment credentials, will be immediately suspended and referred to the relevant authorities.
All bonuses, free bets, free spins, cashback offers, and promotional credits offered by sky99 are subject to specific terms and conditions that will be communicated at the time the promotion is offered. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier will be stated clearly in each promotion's terms. sky99 reserves the right to void bonus winnings where wagering requirements have not been met or where bonus abuse is detected.
sky99 prohibits bonus abuse in all forms, including but not limited to: creating multiple accounts to claim the same promotion, using low-risk betting strategies to meet wagering requirements, or colluding with other players to exploit promotional offers. sky99 reserves the right to withhold bonus funds and associated winnings where abuse is identified.
Participation in the sky99 VIP loyalty programme is subject to separate programme terms. Loyalty points are non-transferable, have no cash value unless redeemed in accordance with programme rules, and may expire if an account is inactive for a period specified in the programme terms.
All games available on the sky99 platform use certified Random Number Generator (RNG) technology or, in the case of live dealer games, are conducted by trained professional dealers under controlled conditions. sky99 is committed to providing fair, transparent, and verifiable gaming outcomes.
In the event of a technical malfunction, disconnection, or system error during gameplay, sky99 reserves the right to void the affected round and return the wager to the player's account. sky99 shall not be liable for any loss of winnings resulting from a technical failure beyond its reasonable control.
Players are responsible for ensuring they have a stable internet connection before placing wagers. sky99 recommends using a reliable mobile data connection or fixed broadband when playing live dealer games or placing in-play sports bets.
The following conduct is strictly prohibited on the sky99 platform and may result in immediate account termination, forfeiture of balances, and referral to law enforcement authorities:
sky99 is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are accessible from within your sky99 account settings.
If you believe your gambling is becoming problematic, sky99 strongly encourages you to use the self-exclusion feature, which will prevent you from accessing your account for a specified period. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
sky99 supports PAGCOR's responsible gaming framework and encourages any player experiencing gambling-related difficulties to seek assistance through PAGCOR's officially endorsed resources. Gambling should always be treated as a form of entertainment, not as a source of income.
All content on the sky99 platform, including but not limited to logos, trademarks, game graphics, software, text, images, audio, video, and the overall look and feel of the platform, is the exclusive property of sky99 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sky99 platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the sky99 platform without the prior written consent of sky99.
To the fullest extent permitted by applicable law, sky99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the sky99 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.
sky99's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your sky99 account in the thirty (30) days immediately preceding the event giving rise to the claim.
sky99 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for implementing appropriate security measures on your own devices.
sky99 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the sky99 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
sky99 will not sell your personal data to third parties. Your data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law or necessary to provide the sky99 service.
sky99 reserves the right to suspend or terminate your account at any time, with or without prior notice, if sky99 reasonably believes that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if required to do so by a regulatory authority.
Upon termination for cause, sky99 may forfeit any bonus balances and withhold any pending withdrawals pending investigation. Real-money balances that are not subject to forfeiture will be returned to you via your registered payment method following the completion of any investigation.
You may close your sky99 account at any time by contacting customer support via live chat. Voluntary account closure does not affect any outstanding wagering requirements or pending withdrawal requests at the time of closure.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the sky99 platform shall first be submitted to sky99's customer support team for resolution.
If a dispute cannot be resolved through customer support within thirty (30) days, either party may refer the matter to binding arbitration in accordance with the rules of a mutually agreed arbitration body. Nothing in this clause shall prevent sky99 from seeking injunctive or other equitable relief in any court of competent jurisdiction.
sky99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, sky99 will provide reasonable notice to registered players via email or an in-platform notification. The date of the most recent update is displayed at the top of this page.
Your continued use of the sky99 platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting customer support.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the sky99 support team through any of the following channels:
sky99 aims to acknowledge all written enquiries within one (1) business day and to resolve complaints within five (5) business days of receipt.
A quick summary of the most important points from the sky99 Terms & Conditions. Always refer to the full text above for complete details.
You must be at least 21 years old to register and play on sky99. Age verification documents may be requested at any time to protect minors and comply with Philippine regulations.
Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are processed in real time. Withdrawals are handled within 1–3 business days after KYC verification is complete.
All sky99 bonuses carry wagering requirements before withdrawal. Specific multipliers are stated per promotion. Bonus abuse in any form results in forfeiture of funds.
Each player may hold only one sky99 account. Duplicate accounts are prohibited and will result in termination of all associated accounts and forfeiture of balances.
sky99 provides deposit limits, loss limits, session timers, and self-exclusion options. These tools are available in your account settings and are processed within 24 hours.
sky99's customer support team is available around the clock via live chat. Complaints are acknowledged within one business day and resolved within five business days.
Now that you know the rules, you can play with full confidence. sky99 is the Philippines' most trusted online casino and sportsbook – fair games, fast payouts, and genuine support for every Filipino player. Must be 21+.
21+ only. Gambling involves financial risk. Please play responsibly.