At sky99, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data sky99 collects from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
sky99 ("sky99", "we", "us", "our") operates the online gaming platform accessible at sky99.one, offering casino games, live dealer tables, slot machines, bingo rooms, and sports betting services to players in the Philippines. As part of delivering these services, sky99 necessarily collects and processes certain personal data about its registered players and website visitors.
This Privacy Policy ("Policy") is intended to give you a clear, honest, and complete picture of our data practices. We have written it in plain English so that every Filipino player — whether you are based in Manila, Cebu, Davao, Quezon City, or anywhere else in the archipelago — can understand exactly how your information is handled.
This Policy should be read alongside the sky99 Terms & Conditions, which govern your use of the platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions, this Policy shall prevail with respect to data privacy matters.
For the purposes of applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, sky99 is the data controller responsible for your personal data collected through sky99.one.
If you have any questions about how sky99 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
sky99 collects the following categories of personal data from players and website visitors:
sky99 collects personal data through the following means:
sky99 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your sky99 player account. |
| Identity Verification | Verifying your identity and age (21+) in compliance with KYC and AML obligations. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. |
| Service Delivery | Providing access to casino games, live dealer tables, slots, bingo, and sports betting. |
| Fraud & AML Prevention | Detecting and preventing fraud, money laundering, and other illegal activity. |
| Responsible Gaming | Monitoring gaming behaviour to identify problem gambling indicators and enforce player-set limits. |
| Customer Support | Responding to enquiries, complaints, and disputes via live chat and email. |
| Marketing | Sending promotional offers and personalised recommendations where you have consented. |
| Legal Compliance | Meeting obligations under Philippine law, including reporting to PAGCOR and other authorities. |
| Platform Improvement | Analysing usage patterns to improve the sky99 platform, fix bugs, and enhance the player experience. |
sky99 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
sky99 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with this Policy:
Third-party vendors who assist sky99 in delivering its services, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platform providers. All service providers are contractually bound to process your data only on sky99's instructions and to maintain appropriate security standards.
sky99 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of sky99's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
sky99 may share your data with other third parties where you have given your explicit prior consent to such sharing.
sky99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, sky99 will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices.
sky99 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:
While sky99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your sky99 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
sky99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following types of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Enable core platform functions such as login sessions, security tokens, and load balancing. | Yes |
| Functional | Remember your language preference, game settings, and display preferences. | No |
| Analytics | Collect anonymised data on how players use sky99.one to help us improve the platform. | No |
| Marketing | Track interactions with sky99 promotions to measure campaign effectiveness. | No |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the sky99 platform. Non-essential cookies are only placed with your prior consent.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by sky99:
To exercise any of these rights, please contact sky99's Data Protection Officer using the contact details in Section 15. sky99 will respond to all verified data subject requests within thirty (30) calendar days of receipt.
The sky99 platform is strictly intended for adults aged 21 years and above. sky99 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use any sky99 service.
If sky99 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on sky99, please contact our support team immediately via live chat or at the email address in Section 15.
sky99 primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where sky99 uses cloud infrastructure or third-party service providers with operations in other jurisdictions.
Where such international transfers occur, sky99 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognised as providing an adequate level of data protection.
sky99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. The date of the most recent update is displayed at the top of this page.
Where changes are material, sky99 will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect. Your continued use of the sky99 platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically so that you remain informed about how sky99 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sky99, please contact our Data Protection Officer through any of the following channels:
sky99 aims to acknowledge all data subject requests within five (5) business days and to resolve them fully within thirty (30) calendar days. For complex requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
If you are not satisfied with sky99's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels.
A quick look at the key commitments sky99 makes to every Filipino player when it comes to handling personal data responsibly.
All data transmitted between your device and sky99.one is protected by TLS encryption. Sensitive stored data uses AES-256 encryption — the same standard used by major financial institutions.
sky99 does not sell, rent, or trade your personal information to advertisers or data brokers — ever. Your data is used solely to operate the platform and meet our legal obligations.
sky99 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
Access, correct, or request deletion of your personal data at any time. sky99 responds to all verified data subject requests within 30 calendar days, as required by Philippine law.
sky99 has a designated Data Protection Officer responsible for overseeing all privacy matters. You can reach the DPO directly via live chat or at [email protected] at any time.
sky99 collects only the personal data that is strictly necessary to provide our services and meet our legal obligations. We do not collect data speculatively or beyond what is needed.
Now that you know how sky99 protects your personal data, you can play with complete peace of mind. Join millions of Filipino players who trust sky99 for a secure, fair, and world-class online gaming experience. Must be 21+.
21+ only. Gambling involves financial risk. Please play responsibly.